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What our Clients are saying...since 1997
"Wow, I'm impressed, you guys are right on
the ball with answering questions, great customer service. Thanks
"Hi there, We just ordered the large Extreme Weather Pet Door last week and it was shipped within hours of ordering!! And then it arrived only 2 days later (BC to AB). We are extremely pleased with the customer service and product. We have shopped for other products through you before and will continue to do so, and recommend to friends. Thank you". JM - Camrose, AB
efficient service and the dog fence
(PRF-304W) is very effective - I was really impressed with Canadapets - good for you guys
and thanks again! I'll definitely be recommending you to friends & family"
"Very knowledgeable staff thanks so much for all of your help & advice, the training collar (Sport Basic G3) is working great and it was honestly worth every penny". MTK - Saskatoon, SK
again for your honesty and prompt e-mail replies! Finally another good
Canadian company ! "
"A BIG Thank you for having such a great
product! The Classic
70 G3 EXP is so easy to use. It was worth the wait. The behavioural problem I
was having with the one dog is almost resolved. Thanks so very much , great service and
fantastic products". Second order : "Wow I have already received my order
! I should have ordered the belt holster for the Tri-tronics Classic 70 transmitter
when I purchased it. It is wonderful to be able to strap it around my
waist. Absolutely a safety factor , you know exactly where it is. I really
do recommend to add this optional feature to your order. You won't be sorry. Thanks
again for your speedy and fantastic service".
"Unit arrived and works wonderfully.
Thanks for the great service"
"Thanks for your help and fast, efficient service." MW - Okotoks, AB
"Just to confirm that I have received the SportDOG anti bark collar. (SBC-10R) I tried the unit on my dog and it seems to work very well. I finally have a quiet dog... I had two different collars before and my dog would just take the hit and continue to bark. Thank you very much for the recommendation of this product." M. Dufour - Gatineau, QC
" Amazing Tritronics collar, I honestly wish I'd switched over years ago -
" Thanks for the great service,
the Cat Door is in (Smart
Door), the racoons are out! Thanks again"
"Thank you for the Bark Limiter G3 product, we absolutely love it " - BF
"Its just Monday but I have already received my order! Thank you very much for the prompt service. Now, if my dog can just learn how to use it as fast!! Thanks again," - DD - Cobble Hill, BC
"Thank you so much for putting up with my endless emails. It's so nice to have a company that's been doing this for years. There was just so much conflicting information on the web, I truly had no idea which way was up. Well done Canada Pets, my Radio Fence is up & running perfectly." - SN - Bathurst, NB
"I felt that I should thank you for the terrific service on my order. Not only was it very fast, but also the information you kept supplying on the status of the order was second to none. This was by far the best service I have ever encountered on an internet order! Thanks again " - MB - Golden BC
" Thanks for getting our item to us so quickly ( 2-days ). We don't have a lot of pet stores in Halifax, so I really appreciate your online store. It's really nice to be able to purchase items that I need without having to leave home! I was amazed at how quick and efficient your service is. Thanks again. " SM - Halifax, NS
Great to finally see a Canadian company in this industry. As a professional dog trainer, I had to buy everything from the States and pay in US dollars for years. Was always being hit up for duty and shipping charges - not to mention warranty issues (back to the States again). You guys were long overdue for Canadians and will definitely have my business for years to come. Way to go! T Johnson Professional Dog Handler - Calgary AB
Thank you Canadapets - for saving us money! I would happily recommend this excellent invisible dog fence system to anyone out there thinking about buying a dog fence - your product is great. DH - Windsor ON
" The Radio Dog Fence is a great system and I know it will probably save my pet's life as my property fronts right on to about 100 feet of paved hiway. Will definitely tell others in the area about your system. " - RM - Vegreville AB
"It is very pleasant for us to see our dogs running fast & free and playing. Im very satisfied with your product and I appreciated your precious advice and help. JG - Repentigny, QC
systems and great service - I would highly recommend you to anyone serious about dog
Thank-you for the prompt delivery of our dog fence system - your customer service is excellent! - LM - Terrace BC
Hi, Just a quick note to thank
you once again for your service and prompt response to all my e-mails (and there
were a lot!). The product was excellent and I look forward to doing business with your
company again when the need arises.
"Thank you for your prompt reply to my request for information on Oct.6/7 regarding an electric dog fence (Guardian brand) issue. Following your suggestions I found that the collar in the kit was the problem with this system and I have since returned the entire kit to Can. Tire. A big factor in buying from you was the service I received from your Customer Service - even though my original purchase was from another company. I certainly will recommend you to my friends and peers who are looking for a similar product backed by good customer service and a sound return policy. Thank you again. RD - Summerland, BC
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